(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Nguyen trang lan anh
Nguyen trang lan anh
2026-06-10
The team was very patient and responsive! We were able to close within a month and got the rate we wanted. Love that everyone was helping us through the process with all their abilities and more
Eli Nachum
Eli Nachum
2026-06-10
Great service provided by Dean Le and Duc dang ! Highly recommended brokers out your trust in them
david Van
david Van
2026-06-10
My experience with Loan Factory is excellent. I am impressed with the constant communication that I received, the ability to get in touch with them for questions and the timly manner of my questions being answered. I highly recommend Loan Factory to everyone.
Salila Ranjit
Salila Ranjit
2026-06-10
Working with Roberta Fulford on my mortgage refinance was a great experience. They were professional, responsive, and took the time to explain everything clearly throughout the process. They helped me find a refinancing option that worked well for my situation and made the entire experience smooth and stress-free. I would highly recommend them to anyone looking for a knowledgeable and reliable loan broker. Thank you Loan Factory Team!
Suresh Choudhary
Suresh Choudhary
2026-06-09
Quick closings, great customer service!
Oyster Smiling
Oyster Smiling
2026-06-09
Amazing experience. Trung Tin and Nami were thorough, always ready to help, and made everything easy.
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